Service Receptionist
West Covina, CA West Covina, CA Part-time Part-time From $17 an hour From $17 an hour 18 hours ago 18 hours ago 18 hours ago Position
Responsibilities:
Fields inbound phone calls on a daily basis for the purpose of promoting service, promotions, and products to gain new growth for the Service Business.
Generates service appointments for franchises to promote greater revenue for each franchise.
Efficiently record all customer interaction activity in the Company's customer database system; enter notes in a timely basis and write in professional, clear, grammatically correct manner with complete details listed.
Effectively manages special tasks as assigned by the BDC Service Manager to contribute to overall team success of the team, department and organization.
Partners with franchises to understand their clientele, client's expectations, and their brand-specific needs.
Provides daily, monthly and quarterly progress updates to BDC Service Manager; maintains manager informed on all customer and personal concerns.
Adapts to changing needs of BDC campaigns by given deadline.
Correctly applies any applicable scripts within 24 hours of being provided by management.
Communicates effectively with service customers within established time frames.
Position
Qualifications:
Experience Preferred:
A minimum of 1 year in position of customer service representative or similar positions in a call center environment.
Strong character and work ethic Strong verbal and documentation skills Ability to maintain a professional appearance Ability to pass a background check and drug screen Excellent customer service skills and communication skills Dependable, responsible Team Player with a positive attitude Self-starter with ability to work well as part of a team or independently Thanks for giving our advert a read.
Business is picking up at Envision Motors, especially on the service side of the business! Envision Motors is So Cals fastest growing dealership with many growth opportunities.
Here at Envision we focus on customer satisfaction, employee career development, and a best practice operational philosophy.
We find that focusing on employee experience stems from the realization that the key to any successful business begins with the employee and what drives their ambition.
We're going to emerge from the COVID-19 crisis stronger; positioned to continue our tremendous growth for years to come.
So if you are a hard worker, ready to put everything you have into a great company and great career, APPLY TODAY! Job Type:
Part-time Pay:
From $17.
00 per hour
Benefits:
Flexible schedule Schedule:
Weekend availability Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Fields inbound phone calls on a daily basis for the purpose of promoting service, promotions, and products to gain new growth for the Service Business.
Generates service appointments for franchises to promote greater revenue for each franchise.
Efficiently record all customer interaction activity in the Company's customer database system; enter notes in a timely basis and write in professional, clear, grammatically correct manner with complete details listed.
Effectively manages special tasks as assigned by the BDC Service Manager to contribute to overall team success of the team, department and organization.
Partners with franchises to understand their clientele, client's expectations, and their brand-specific needs.
Provides daily, monthly and quarterly progress updates to BDC Service Manager; maintains manager informed on all customer and personal concerns.
Adapts to changing needs of BDC campaigns by given deadline.
Correctly applies any applicable scripts within 24 hours of being provided by management.
Communicates effectively with service customers within established time frames.
Position
Qualifications:
Experience Preferred:
A minimum of 1 year in position of customer service representative or similar positions in a call center environment.
Strong character and work ethic Strong verbal and documentation skills Ability to maintain a professional appearance Ability to pass a background check and drug screen Excellent customer service skills and communication skills Dependable, responsible Team Player with a positive attitude Self-starter with ability to work well as part of a team or independently Thanks for giving our advert a read.
Business is picking up at Envision Motors, especially on the service side of the business! Envision Motors is So Cals fastest growing dealership with many growth opportunities.
Here at Envision we focus on customer satisfaction, employee career development, and a best practice operational philosophy.
We find that focusing on employee experience stems from the realization that the key to any successful business begins with the employee and what drives their ambition.
We're going to emerge from the COVID-19 crisis stronger; positioned to continue our tremendous growth for years to come.
So if you are a hard worker, ready to put everything you have into a great company and great career, APPLY TODAY! Job Type:
Part-time Pay:
From $17.
00 per hour
Benefits:
Flexible schedule Schedule:
Weekend availability Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
